Upon entering or exiting a hotel, the movements of visitors are automatically recognized with spatial awareness technology. A visitor database is created and entry/exit information is saved to create a visitor list. Contactless mobile check-in eliminates unnecessary processes of writing up a visitor list manually or scanning a QR code, and improves customer convenience. (Visit records are automatically destroyed after a certain period of time)
Check the location of a visitor
Locations of visitors(overall/by space) can be checked in real-time as well as past movement histroy using filetering options. Also, the message-sending feature allows for assigning a task to employees helping a manager better manage his or her staff.
WATA's high-precision spatial awareness technology provides the real-time location of customers, direction guide to facilities at hotel, space data, etc. In addition, the possibility to check crowdedness in real-time enabled by spatial awareness helps customers reduce waiting time and improve space utilization.
Customer insight reports
Customer insight reports are provided based on the integrated data dashboard where statistical data e.g. number of visitors, stay duration, rate of return, etc. can be obtained. Customer insight analysis helps deliver a satisfactory experience by providing hyper-personalized services based on the understanding of preference and effective space design.
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